CARACAS
Where demos meet riots
A corporate bonding exercise at a football match. Then riot police, rubber bullets and a lost shoe. Next morning: the boardroom pitch.
GLOBAL SALES ANIMAL
Trials, turbulence and two million air miles. What it really means to sell on the global front lines, by Leon Hardwick.
£35 · Paperback + free PDF

YEH A GLOBAL SALES ANIMAL, MATE.
A former VP of mine. Thick northern accent. Usually after a particularly gruelling deal. Half joke, half recognition of the instinct, grit and madness it takes to sell on a global stage.
2,000,000
AIR MILES
Sales doesn't happen in spreadsheets. It happens in airport lounges at 2 AM.
CHAPTER 0
Before you master the craft, the travel, the quotas, the close, you need to survive the madness.
Where demos meet riots
A corporate bonding exercise at a football match. Then riot police, rubber bullets and a lost shoe. Next morning: the boardroom pitch.
The taxi that tried to kill me
Three of us. One taxi. A driver working three phones. Then the glovebox bursts into flame on a bridge.
Lessons in leverage
Minus eight. Three black Mercedes. One sentence: 'You pay him. One hundred dollars.'
You will be jetlagged, laughed at, bribed, praised, ignored, seduced, threatened and, if you're lucky, respected.
01
02
03
04
05
Not with your product. In the rules you don't know and the power structures no one tells you about.
The golden rule of global business, learnt mid-negotiation in Hong Kong.
Adaptability, absurdity and awareness. The kind you can't learn in a classroom.
If you've spent time in the trenches of international sales, you'll probably recognise yourself in these pages. If you haven't, well, this is what it really looks like. The brilliant, brutal and completely unpredictable world of global sales.
Being a global sales animal isn't just a job. It's a way of life.